Overview 

Join AUSA Facilities as a dynamic, approachable frontline team member. Ideal for university students, this role offers a unique opportunity to work in a thriving sports environment with clear paths for career advancement. As the welcoming face of AUSA at our locations in Thornleigh, Alexandria, and Chatswood, you'll engage directly with our members, providing friendly assistance and support.

Key Tasks:

• Administrative duties

• Exceptional customer service

• Facility cleanliness and upkeep

• Social media engagement support

Employment Details

• Flexible working hours

• Immediate start available

• Fitness Industry Award Rates

• Perfect for university students or impending graduates

• Career progression in marketing, operations, sales, and strength & conditioning

Responsibilities:

• Customer Service:

  • Warmly welcoming and interacting with members

  • Enrolling new members and managing Point of Sale operations

  • Promoting upcoming events and special offers

  • Guiding tours for potential members and casual visitors

  • Content creation for Instagram stories

• Administration:

  • Lead follow-up and general inquiries

  • Efficient internal communication with team and management

Key Skills:

• Reliability, passion, and trustworthiness

• Independent problem-solving abilities

• Relationship-focused, capable of building strong connections with members and their families

• Proficient in computer use

• Strong enthusiasm for basketball

• Prior sales experience is an asset

• Excellent communication skills

Join our team and become a pivotal part of AUSA's journey to enrich the Australian basketball community.

Your role will not just be a job, but a stepping stone to a fulfilling career in the sports industry.